Spa Assistant Information

Spa Assistant

Primary Responsibilities

  • Be the first to greet and welcome clients to the spa

  • Check clients out and collect payment for services

  • Answer phones promptly and professionally

  • Schedule appointments, re-schedule and cancel appointments as needed

  • Respond to general emails and inquiries about spa services promptly

  • Process payments for services and retail items

  • Ensure that the waiting areas and front desk are clean and organized

  • Maintain coffee bar area and keep amenities stocked and organized

  • Assist with linen washing, folding, organizing, and re-stocking of supplies 

  • Communicate with team members in a professional and courteous manner

  • Maintain strict confidentiality for all clients in the spa

  • Communicate feedback, concerns, and questions in timely manner to supervisor

  • Other responsibilities include: stocking retail items, receiving orders, light cleaning, misc. tasks as needed

  • Hours are 4:30pm to 7:00pm Monday through Thursday. Weekend and weekday hours are available when coverage is needed.

Compensation & Benefits

  • Hourly pay $15 to $18 per hour

  • Pay rate is based on your experience and skill level

  • Retirement contribution benefits

Required Qualifications

  • High school diploma, GED, or equivalent.

  • 1 year customer service experience.

  • FULL COVID VACCINATION REQUIRED.

  • Experience and knowledge using a computer for scheduling, email response, etc.

  • Maintain client confidentiality and adhere to HIPAA requirements.

  • Satisfactory results of background and reference check.

  • You must be professional, organized, and skilled at multi-tasking.

Join our team!
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