Primary Responsibilities​​

• Be the first to greet and welcome clients to the spa

• Check clients out and collect payment for services

• Answer phones promptly and professionally

• Schedule appointments, re-schedule and cancel appointments as needed

• Respond to general emails and inquiries about spa services promptly

• Process payments for services and retail items

• Ensure that the waiting areas and front desk are clean and organized

• Maintain coffee bar area and keep amenities stocked and organized

• Assist with linen washing, folding, organizing, and re-stocking of supplies 

• Communicate with team members in a professional and courteous manner

• Maintain strict confidentiality for all clients in the spa

• Communicate feedback, concerns, and questions in timely manner to supervisor

• Other responsibilities include: stocking retail items, receiving orders, light cleaning, misc. tasks as needed

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Compensation & Benefits

• $16+ per hour

• Retail and service discount

Required Qualifications​

• Must be available to work Saturday and/or Sunday from 8:30am to 5:00pm. While it is ideal to hire one person for this shift, there is an option for Saturday only and Sunday only.

• High school diploma, GED, or equivalent.

• 1 year customer service experience

• Experience and knowledge using a computer for scheduling, email response, etc.

• Maintain client confidentiality and adhere to HIPAA requirements.

• Satisfactory results of background and reference check.

• You must be professional, organized, and skilled at multi-tasking.